We are an ISO 9001:2008 and MOD approved company, founded in 1980, with branches in POOLE, SOUTHAMPTON and PORTSMOUTH, and a brand new HEAD OFFICE and trade counter now open in RINGWOOD, as well as a fleet of mobile ON-SITE REPAIR SERVICE VANS spanning the Central South of England.
Hyphose Ringwood is under the management of Steve Whitehead, Hyphose Poole is managed by Andy Brown, Hyphose Southampton by Gary Lacey and Hyphose Portsmouth by Mark Rogers.
All the branches have well established ParkerStore trade counters, where hose assemblies are made on a while you wait basis. ParkerStore has over 1,000 locations worldwide and is the latest concept in marketing the Parker range of hydraulic and pneumatic products. The Parker products are situated out with the customer and show the latest Parker technology in the air and fluid power industry.
New and existing customers that visit the Hyphose ParkerStore can see and handle the product and benefit from the expertise and advice of staff that have excellent product knowledge.
All branches have their own delivery vehicles and in addition the daily inter-branch van enables stock to be redirected at short notice.
By concentrating on our chosen area of specialisation and maintaining an ever increasing share of the market, Hyphose is now in the position where we can offer our customers single sourcing of high quality products, by providing the best ranges of couplings along the south coast, as well as a comprehensive range of hydraulic, water, air, steam and chemical hoses. The coupling terminations stocked meet global demand for different thread configurations and include American SAE and JIC, German DIN, French GAZ, British BSP and all Japanese threads.
Principal industries supplied by Hyphose are food, farming, construction and marine, as well as machinery manufacturers, factory maintenance and the Ministry of Defence. Further development of this growing market share is the responsibility of Sales Manager Laurence Lockwood, Area Manager Jason Menzies and their team of sales engineers, who liaise closely with customers, discuss their needs, and introduce new products as appropriate.
In response to the changing needs of our customers, we have for the past 17 years operated a 24 hour/7day ON-SITE MOBILE HOSE REPAIR SERVICE. We operate a fleet of HOSE DOCTOR vans, managed by Colin Batten, which provide a fast on-site 'within the hour' replacement hydraulic hose service across the South of England. Each van is a fully equipped mobile workshop and carries a full range of Parker hose and connectors and can manufacture high-pressure hoses up to two inch bore on site. The Hyphose HOSE DOCTOR vans form the southern arm of the Parker HOSE DOCTOR network that operates across the UK, 24 hours a day, 7 days a week.
Hyphose is dedicated to providing the best in customer service. Speed and efficiency are all key parts of our service and we are geared to provide a fast and accurate response with most items being dispatched on the same day the order is received, using either the company's own vehicles, overnight carriers or customer collection. With a permanent computer link between all the branches, staff can obtain immediate up to date information on stock levels held at the other sites and, if necessary, call upon the daily inter-depot van to collect from one of them.
An appreciation and understanding of our customers' needs and of the urgency with which requests must be fulfilled in order to reduce non-productive and expensive downtime, has helped Hyphose to create and maintain a continually expanding level of business and a growing portfolio of satisfied customers. As well as placing great emphasis on our level of service, Hyphose is concerned about maintaining the quality of the products we supply. All four branches and our HOSE DOCTOR vans work to very strict quality procedures in accordance with our ISO 9001:2008 registration, and this is applied to our whole system from initial stock ordering to final testing and delivery to the customer, to ensure that our customers gain the maximum service life from our products. This, coupled with the high level of personal service, the maintenance of high stock levels and fast reliable delivery service, is instrumental in Hyphose's history of success and will remain the key factors in our continued growth.
Our web shop shows only a fraction of the vast range of products we stock and supply, so if you are looking for anything that is not shown here, please email us firstname.lastname@example.org and our team of experienced staff will be able to provide help and advice and a quote for your requirements.